Privacy Policy

When you visit our website, the following data may be collected automatically through your browser or device. This data is collected in aggregate form and is not intended to personally identify individual users.

• IP address
• Browser type and version
• Device and operating system
• Language preferences
• Referring website pages
• Pages visited on our site
• Date and time of visits
• Time spent on pages
• Search and browsing behavior
• General usage statistics

This data helps us improve website performance, analyze traffic, detect security threats, and maintain our services.

You may voluntarily provide personal information when submitting an inquiry, requesting a quotation, making a purchase, contacting support, or subscribing to updates. This may include:

• Full name
• Email address
• Phone number
• Company or organization name
• Billing and shipping address
• Country or region
• Payment details
• Files, feedback, or documents

You may choose not to provide certain information; however, some features or services may not function properly without it.

MedixoPro may use collected information to:

• Process and fulfill orders for refurbished biomedical equipment and related services
• Respond to inquiries and customer support requests
• Improve our products, services, and website functionality
• Send order updates and important notifications
• Provide promotional or marketing communications (only where permitted)
• Request customer feedback and reviews
• Prevent fraud, misuse, or unauthorized access
• Comply with legal and regulatory obligations

We process personal information under one or more of the following legal bases:

All personal information is securely stored and processed within the United States. We implement reasonable administrative, technical, and physical safeguards to protect your information against:

• Unauthorized access
• Misuse or theft
• Data loss
• Unauthorized disclosure
• Alteration
• Destruction

Our website and services are intended solely for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18 years of age.

If you believe a minor has provided personal information to us, please contact us immediately at privacy@medixopro.com so we can promptly remove the information from our records.

Depending on your location and applicable laws, you may have the right to:

To exercise any of these rights, please contact us at privacy@medixopro.com.

To provide secure and efficient services, we may work with trusted third-party providers including:

• Payment gateways
• Shipping providers
• Analytics services
• Marketing tools

Payment transactions are processed through PCI-compliant payment providers. MedixoPro does not store sensitive payment card information on its servers.

Our website uses cookies and similar technologies to improve functionality, remember preferences, analyze traffic, and enhance your browsing experience.

• Session cookies
• Preference cookies
• Analytics cookies
• Functional cookies

You may disable cookies through your browser settings; however, certain parts of the website may not function correctly as a result.

Our website may contain links to external websites or third-party services. MedixoPro is not responsible for the privacy practices, content, or security of external websites.

We encourage users to review the privacy policies of any third-party websites before sharing personal information with them.

We reserve the right to modify or update this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Policy. We encourage you to review this page periodically to stay informed.